PetDesk Blog

4 Reasons Why Veterinarians Need to Use SMS Reminders

Posted by Sarah Laoyan on 6/19/18 10:30 AM

Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do?

If your first thought is “check her phone”, you would absolutely be correct. According to media company Time, the average American checks their phone approximately 46 times per day. This is an important statistic to consider if you’re thinking about what channels to use in regards to your reminder systems. If you’re currently using postcards as your main reminder system, how often do pet parents check their mail?

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Topics: Mobile Strategy, Veterinary Practice Growth, Messaging

Pet Parenting in 2018: 7 Statistics Veterinarians Should Know

Posted by Sarah Laoyan on 6/12/18 1:00 PM

It’s not unusual to see a dog owner walking down the street while swiping through their fun. It seems like you can’t go a day without scrolling through your social media feed without seeing pictures or videos of somebody’s pet. How we’re communicating is constantly changing and it’s difficult to keep up with it.

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Topics: Veterinary Practice Growth, Client Engagement

12 Pets You Should Follow on Social Media

Posted by Shona Fenner on 6/11/18 12:55 PM


We're sick of all the drama surrounding human celebrities. Internet famous pets are more humble, caring, loving, and frankly way CUTER! Here is a list of some of our favorites so you can ignore what is happening with Hollywood and just focus on the pets that deserve just as much, if not more, of your attention today. 

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Topics: Social media

5 Things to Do When Your Clinic is Short Staffed

Posted by Sarah Laoyan on 6/7/18 1:30 PM

Sometimes the inevitable happens and one of your team members calls out sick. DON’T PANIC! While there are a lot of things that will be a little more challenging throughout the day, there a few things you can do to help your day at the clinic go by a little smoother - despite your lack of staff for the day.

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Topics: Veterinary Practice Growth, Veterinary Practice Management

5 Fixes to Make Your Veterinary Clinic Client-Centric

Posted by Sarah Laoyan on 6/5/18 1:40 PM

For most veterinarians, the main reason they chose to enter the veterinary medicine field is because of their love for animals. It’s no easy feat to go through almost ten years of education to then take on the challenge to open up your own practice. That in of itself is a major accomplishment! But the reality is that starting a pet business brings up a unique set of challenges that may fall to the wayside as the business ramps up.

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Topics: Veterinary Practice Growth, Veterinary Practice Management, Loyalty

Pet Employee of the Month: Charles "The Mountain" Mingus

Posted by Sarah Laoyan on 5/31/18 9:45 AM

Hello humans. I am Charles “The Mountain” Mingus, PetDesk’s new VP of Breakfast Acquisition. It is my job to ensure that any and all breakfast is fed directly to me and only me and nobody else.

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Topics: Cats, Pet Employee of the Month

What Keeps Pet Parents Coming Back to Your Clinic?

Posted by Kayla Thompson on 5/29/18 3:15 PM

Many pet parents visit the same veterinary practice year after year, even for multiple pets, out of loyalty. Depending on the type of loyalty your clinic is encouraging, your client may consider going elsewhere for pet care instead of referring you to their friends.

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Topics: Client Engagement

How a Modern Personal Touch Can Bring Clients Back to Your Pet Care Business

Posted by Geoffrey Berz on 5/16/18 3:55 PM

After pet parents choose which veterinary clinic or grooming salon is best for their pet companions, the answer to one question is sure to decide if they keep coming back: “Does it feel good interacting with this pet care business?”

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Topics: Mobile Strategy, Veterinary Practice Growth, Messaging, Client Retention, Loyalty, Client Engagement

Pet Employees of the Month: Teddy and Bo

Posted by Kevin Woods on 4/30/18 9:45 AM

Hi everybody! We’re Teddy and Bo… and we are the two best friends anyone can have!  We’re both doodles and we come as a pair. Originally from Connecticut and Tijuana respectively, we are so glad our dads brought us together to live this great dog life in San Diego.

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Topics: Dogs, Pet Employee of the Month

Pet Employee of the Month: Pierre

Posted by Jose Rodriguez on 3/22/18 9:46 AM

Howdy Y’all! My name is Pierre De La Renta and I have been a part of the PetDesk Remote Office Pups since November.

My dad goes to the office every day but I work better from home because the office environment distracts me too much from doing my full-time job. Sleeping 10-12 hours a day is a tough work life, but someone has to do it!

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Topics: Dogs, Pet Employee of the Month

The World Has Changed, Again

We help you navigate the new mobile world

More than 65% of time spent on digital devices is now spent on mobile phones. Just 1 year ago it was less than 40%. And almost 90% of that time is spent using apps. Change is moving faster than ever.

We can handle the change for you to:

  • Build client loyalty with an app
  • Improve client communications
  • Find new clients profitably

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