How much do missed appointments cost your veterinary practice each year? [cue Jeopardy music]
If you’re like most practice managers and owners we speak with; you probably don’t know because you’re not tracking it. But no-shows are costing you a lot more than you think.
Based on data we pulled from over 250 veterinary clinics, the average no-show rate in 2014 was 11%. That’s higher than you thought, isn't it? But what exactly does an 11% no-show rate mean to your practice?