PetDesk Blog

Shona Fenner

Director of Customer Success
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Recent Posts

12 Pets You Should Follow on Social Media

Posted by Shona Fenner on 6/11/18 12:55 PM


We're sick of all the drama surrounding human celebrities. Internet famous pets are more humble, caring, loving, and frankly way CUTER! Here is a list of some of our favorites so you can ignore what is happening with Hollywood and just focus on the pets that deserve just as much, if not more, of your attention today. 

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Topics: Social media

PetDesk @ CVC Kansas City

Posted by Shona Fenner on 8/16/17 9:08 AM


Find PetDesk at Booth 1611 at CVC Kansas City, August 25th-28th. 

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Topics: Insider, App, PetDesk, cvc

Update: New PetDesk Logo

Posted by Shona Fenner on 7/9/17 2:01 PM


As you know, we've been making quite a few improvements lately.

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Topics: Updates, App, PetDesk, Dashboard

7 Best Practices for Mass Messaging Your Clients

Posted by Shona Fenner on 11/30/16 3:43 PM

We're all subconsciously trained to tune-out solicitations and spam. Think of the last time you checked your email inbox -- $50 off this, 30% off that. We get it, and we're STILL not interested.

Your clients are the same. Impersonal, automated messages are annoying and clients don't like receiving them. So, these messages are simply tuned out. Worst case scenario? They open these emails, hit the junk button, and never see an email or awesome offer from that sender again. Ouch.

You don't want to be one of those companies. No one does.  

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Topics: Tips, App, PetDesk, Email, Dashboard, Spam, Messaging

PetPartner is now PetDesk!

Posted by Shona Fenner on 11/6/16 7:50 PM


It's all happening! PetPartner is now PetDesk! 

Our name change is complete and you can download the updated version from the PetDesk app store and play store. 

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Topics: Updates, App

Announcing Some BIG Changes!

Posted by Shona Fenner on 10/19/16 7:45 AM

We have some exciting news and updates to share! So let's walk through some new additions, and here's something really cool.... we're changing our name to PetDesk!

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Topics: Updates, App

10 Purr-fect Cat Gifts

Posted by Shona Fenner on 9/25/16 3:00 PM

Totally paw-some gifts to give your cat, to that feline fancier you know, or that terribly cute and spoiled kitten that's destroying all your human belongings. 

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Topics: Cats

Using PetDesk to Remember Pet Medications

Posted by Shona Fenner on 5/11/16 5:30 AM


Veterinarians frequently lament the forgetfulness of clients. But when a pet needs medication on a recurring basis, veterinary professionals and clients can all have trouble keeping track. Anybody can forget to give their pet prescriptions at the right time, or miss a dose. We are all more forgetful than we would like to admit, even in regard to our furry family members. Thankfully, your smartphone, also a trusty companion, can help you remember via the PetDesk app!

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Topics: Tips, Cats, Dogs, Health, App

Announcing the New PetDesk Dashboard

Posted by Shona Fenner on 5/2/16 8:42 AM


Hey Everyone! We have some pretty cool news. PetDesk's Provider Dashboard just got a makeover!

We have redesigned our entire dashboard interface to be more user friendly (plus it looks like a million bucks). All the tools you have gotten used to are still there and act the same, but now we have some new functions to help make your lives easier. Our customers will see this brand new dashboard on Tuesday, May 3rd! 

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Topics: Tips, Updates

10 PAWesome Gifts for Dog Owners

Posted by Shona Fenner on 11/16/15 11:00 AM

10 dog-related gifts actually worth giving to your dog, to lovers of dogs, and to your dawg who has a dog.  

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Topics: Dogs

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