PetDesk Blog

Embracing Bad Online Reviews

Posted by Shona Fenner on 8/13/15 1:11 PM

Online reviews are vital to your online reputation. Most businesses put their entire focus on getting their customers to post reviews, but do not have any idea how to deal with those reviews afterward. Everything is going well until one dissatisfied client leaves bad feedback online. Suddenly you're jolted out of your 5 star revelry and you think, “ what?” 

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Topics: Google, Reputation Management, Reviews, Feedback, yelp

The Importance of Google Places

Posted by Shona Fenner on 7/21/15 8:00 AM

Marketers and consultants are all around to tell you, “…An optimized Google Place is very important.” But they are not always so clear why this matters. Simply put, being in control of your Google Place connects you directly to current and prospective clients on Google search (web and mobile), Google Maps, and Google+. 80% of clients are searching for you before calling so making sure they see you in that search, and not a competitor, is vital.

Google Places for Business is effective because you can showcase complete and accurate information about your business at the moment local people are searching for your services. We know you want to take action and get this working, so here is the good stuff…

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Topics: Internet Marketing Tips, Tips, Google

The World Has Changed, Again

We help you navigate the new mobile world

More than 65% of time spent on digital devices is now spent on mobile phones. Just 1 year ago it was less than 40%. And almost 90% of that time is spent using apps. Change is moving faster than ever.

We can handle the change for you to:

  • Build client loyalty with an app
  • Improve client communications
  • Find new clients profitably

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