PetDesk Blog

4 Reasons Why Veterinarians Need to Use SMS Reminders

Posted by Sarah Laoyan on 6/19/18 10:30 AM

Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do?

If your first thought is “check her phone”, you would absolutely be correct. According to media company Time, the average American checks their phone approximately 46 times per day. This is an important statistic to consider if you’re thinking about what channels to use in regards to your reminder systems. If you’re currently using postcards as your main reminder system, how often do pet parents check their mail?

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Topics: Mobile Strategy, Veterinary Practice Growth, Messaging

How a Modern Personal Touch Can Bring Clients Back to Your Pet Care Business

Posted by Geoffrey Berz on 5/16/18 3:55 PM

After pet parents choose which veterinary clinic or grooming salon is best for their pet companions, the answer to one question is sure to decide if they keep coming back: “Does it feel good interacting with this pet care business?”

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Topics: Mobile Strategy, Veterinary Practice Growth, Messaging, Client Retention, Loyalty, Client Engagement

7 PetDesk Templates to Quickly Promote Your Veterinary Practice

Posted by Sean O'Connor on 1/26/17 10:55 AM


We receive plenty of requests from our customers for help with promotional marketing messages.

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Topics: PetDesk, Messaging

5 Reasons for Your Veterinary Clinic to Message Clients

Posted by Sean O'Connor on 1/25/17 2:43 PM

What good is a mobile app and reminder system company if they don't promote client communications of some sort? Communication itself is among the most important things done at your veterinary practice. I'd rank it just below providing quality medical care for patients.

There are several forms of communication at your practice:

  • Communication between your doctor and staff 
  • Communicating with vendors 
  • Overall client communication 
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Topics: Messaging

How to Promote Dental Month at Your Veterinary Practice

Posted by Sean O'Connor on 1/17/17 9:30 AM

For those of us in the veterinary industry, the end of the slow season is right around the corner. Dental month, the month-long bonanza where clinics offer steeply discounted pet dental services, kicks off in February. And while you may be debating about whether or not to promote pet dentals year round, now's the time to shine and show your inner-promotional chops to the world.

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Topics: Messaging

Pet Holiday Calendar 2k17

Posted by Ash Towers on 12/7/16 2:02 PM


It's that time of the year again. Pets, like us people, love the holidays. There's always a cause to celebrate, especially in the veterinary industry. As always, there's great food, resolutions, and a bevy of other themes that illustrate the love between us and our four-legged companions. If you plan on promoting various services offered by your clinic throughout the year, you need a calendar to plot your course.

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Topics: Tips, Social media, Fun, Messaging

7 Best Practices for Mass Messaging Your Clients

Posted by Shona Fenner on 11/30/16 3:43 PM

We're all subconsciously trained to tune-out solicitations and spam. Think of the last time you checked your email inbox -- $50 off this, 30% off that. We get it, and we're STILL not interested.

Your clients are the same. Impersonal, automated messages are annoying and clients don't like receiving them. So, these messages are simply tuned out. Worst case scenario? They open these emails, hit the junk button, and never see an email or awesome offer from that sender again. Ouch.

You don't want to be one of those companies. No one does.  

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Topics: Tips, App, PetDesk, Email, Dashboard, Spam, Messaging

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