PetDesk Blog

Loyalty as a Revenue Generator: A Clinic's Story of App-Based Loyalty

Posted by Rose Ynohuye on 10/11/17 7:45 AM

How can you differentiate your practice, boost client loyalty, and increase revenue? 

Simple. Spend half an hour on the phone with PetDesk. Our Implementation Team will work with you to customize a synced, PetDesk app-based Loyalty Program for your vet practice. Here's a true story about one of our customers and their journey to success through Loyalty. 

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Topics: Mobile Strategy, Fun, PetDesk, Client Retention, Veterinary Practice Management, Loyalty

6 Ways to Tell if Your Business Needs a New Website

Posted by Shona Fenner on 9/22/15 9:51 AM

In order to succeed in business today you need a website. Period. There are a number of uses such as drawing in potential clients, giving information for current clients, and providing a resource for pet care information. You may think everything is golden since you currently have a page. But the big question remains… is your website is doing its job?

Take a look at your current website while reading through the following questions. This will help you determine if it is time to make a change and get a brand new page!

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Topics: Mobile Strategy, Tips, Website

8 Best Practices to Get Clients to Download Your Vet App

Posted by Shona Fenner on 7/13/15 11:51 AM


Learning how to use PetDesk and our app is easy… getting your clients using the app can be a little more difficult. We found customers often asked for hints on ways to get their clients using the app. Of course, every business and client-base is different, and you know your clients best. But utilize a couple of the ideas below to reach your beloved clients, and you can generate more app users and make pet care easier for everyone!

Your clients come back to you for a lot of reasons. But mostly because they know you, like your business, and trust your expertise. With every visit, your clients know their pet’s best interests are at heart. Clients will trust you when you recommend your app too! We've made a list of 8 best practices to help make clients aware of the app and encourage them to download...

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Topics: Mobile Strategy, Tips

3 Ways Mobile Apps Changed Veterinary Client Behaviour

Posted by Taylor Cavanah on 5/11/15 1:35 PM


Mobile clients are a different breed.

Pardon the pun but 75% of your clients are using mobile phones for the majority of their time spent in digital. This has massively changed the way they behave. Take a step back and think about what happened in the last 10 years. Computers and the internet went from something on your desk or lap to something in your pocket and within reach 24/7. The shift has had profound effects in everything we do but what you need to pay attention to is how it is affecting your veterinary business.

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Topics: Mobile Strategy

The World Has Changed, Again

We help you navigate the new mobile world

More than 65% of time spent on digital devices is now spent on mobile phones. Just 1 year ago it was less than 40%. And almost 90% of that time is spent using apps. Change is moving faster than ever.

We can handle the change for you to:

  • Build client loyalty with an app
  • Improve client communications
  • Find new clients profitably

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